40 years building software for insurance distribution

Your brokerage, with AI agents working inside it.

Grupo QS has put a suite of AI agents inside the management system itself. This is not a chat window on the side: they live in your book, they know your clients and your insurers, and they do the work while you look after people.

The technology company with the most installations in Spanish insurance distribution.

  • 40years building insurance software
  • 1,000+brokerages and agencies
  • 10,000+users in total
  • 30+connected insurers
  • 50provinces with installations

The PV ecosystem

Everything a brokerage needs. From one supplier.

The management system is the centre, but around it there is a complete setup: the apps for your team and your clients, the channels you talk to them through, accounting, working-time records and the eight AI agents. All built by us and all connected to each other.

PV · Management system

Clients, policies, premiums, claims, tasks and dashboards

Apps

3
  • Broker appYour book on your phone: lookups, tasks and alerts wherever you are.
  • Client appPolicies, premiums and claims from an app with your brand.
  • Client web portalThe same from a browser, with nothing to install.

Communication

5
  • Smart phone systemRecords and transcribes calls, analyses them with AI and flags the difficult ones.
  • WhatsAppThe conversation lands on the client record and creates tasks.
  • OutlookYour team’s email, joined up with the book.
  • InstagramSocial messages arrive in the same place as everything else.
  • Chatbot on your siteAnswers, qualifies and leaves the lead inside the system.

Modules

4
  • AccountingThe brokerage accounts inside the same system.
  • Working timeWorking-time records for your team, as the law requires.
  • PV TarisRating engine with 28 insurers and direct binding.
  • QSIntegraciónConnectivity with more than 30 insurers.

Artificial intelligence

1
  • Eight agentsThey work inside the system on your real book, under your rules.
PiVa
Conversa
Supervisor
Gestor
Comercial
Web
Tramitador
PV (in)visible
Meet the agents

One point of contact, one database and one invoice. When something goes wrong, there is nobody to pass the blame to.

The agent suite

One agent for every job in the brokerage.

Each agent has a trade; none of them is a generic assistant. It knows where to look in your book, what it may do on its own and when to call you. They work together: the one that registers the claim alerts the one that chases the paperwork.

01 / 08Live

PiVa

PV copilot

It teaches you PV, helps you work and sets it up for you. Ask it about any figure in your book.

  • A summary of your tasks and priorities for the day
  • Covers and guarantees pulled straight out of the PDF
  • Lists of clients, policies, premiums and claims

“PiVa, how do I set up connectivity with Allianz?”

See what it does
02 / 08Live

Conversa

Omnichannel communication

A conversation comes in on any channel and ends up as work done inside PV.

  • Email, WhatsApp, app and phone in one place
  • Every call recorded, transcribed and rated
  • Whatever comes out of the conversation, it handles

“Conversa, you take tonight’s emails”

See what it does
03 / 08Live

Supervisor

Office oversight

It knows how your office is doing without you having to ask person by person.

  • Flags emails, WhatsApp messages and calls that go wrong
  • Spots users carrying too much work
  • Points out stalled jobs and delays

“Supervisor, is anything slipping through?”

See what it does
04 / 08Live

Gestor

Book maintenance

Our star agent. It keeps the database up to date and flags problems. Without you ever opening PV.

  • Daily insurer downloads, without opening PV
  • Watch on premiums that never arrive and on returns
  • Re-rating of increases and renewal checks

“Gestor, have the book ready for tomorrow”

See what it does
05 / 08Live

Comercial

Sales and campaigns

It knows who you can sell what to, before you pick up the phone.

  • Likelihood of sale and of lapse, always current
  • Asks the client for the data missing to rate the quote
  • Campaigns picked, rated and launched on their own

“Comercial, who can I sell a home policy to this month?”

See what it does
06 / 08Live

Web

Information retrieval

When the insurer has no connectivity service, it goes into their website and brings it back.

  • Logs in to the insurer’s site on its own
  • Extracts the document or figure you asked for
  • Updates PV or sends the report to the client

“Web, fetch me that policy PDF from the insurer’s site”

See what it does
07 / 08Coming soon

Tramitador

Claims

It chases the claim so you do not have to. Motor and home to start with.

  • A daily review of every open claim
  • Paperwork requested from the client, deadlines watched
  • Handed to a person the moment it leaves the script

“Tramitador, how is the claim on the Ibiza going?”

See what it does
08 / 08In testing

PV (in)visible

All of PV by WhatsApp and voice

Swap the keyboard and the screen for a WhatsApp message. The whole program, without opening it.

  • Any report or list, asked for over WhatsApp
  • Answers around the clock, by voice and email too
  • No need to know how to drive the software

“Send me this month’s book over WhatsApp”

See what it does

Keep scrolling to meet the whole team

Working names, pending the final list.

How they work

You talk to them like a colleague. They answer with your book.

No formulas, no filters, no exporting to a spreadsheet. You say what you need and it is done inside the system, on your brokerage’s real data.

Gestor
GestorBook maintenance

Gestor, have the book ready for tomorrow

It pulls down the insurers every night, checks the premiums that never arrived and the ones that arrive without a policy, downloads the PDFs for new policies and for old ones that lack them, extracts the covers and files them, re-rates price increases, handles returned premiums and sends you the month-end report. And you never touched the program.

  • Daily insurer downloads, without opening PV
  • Watch on premiums that never arrive and on returns
  • Re-rating of increases and renewal checks
Play · Gestor
This is how it looks in PV
pv.softqs.com · Gestor
Conversa
ConversaOmnichannel communication

Conversa, you take tonight’s emails

Email, WhatsApp, the app and the phone all come in through the same door. Conversa understands what the client wants, decides what to do, does it and reports back. It creates the task, attaches the call recording and transcript, files the document, updates the record and flags whatever needs a person.

  • Email, WhatsApp, app and phone in one place
  • Every call recorded, transcribed and rated
  • Whatever comes out of the conversation, it handles
Play · Conversa
This is how it looks in PV
pv.softqs.com · Conversa
PV (in)visible
PV (in)visibleAll of PV by WhatsApp and voice

Send me this month’s book over WhatsApp

Any report, any list, the details of a client, a policy, a premium or a claim, where you stand with an insurer or an agent, the month’s book, a repetitive task, sending documents to a client, targets, campaigns and collection runs. All of it, by typing a WhatsApp or speaking on the phone. Without learning to drive the software.

  • Any report or list, asked for over WhatsApp
  • Answers around the clock, by voice and email too
  • No need to know how to drive the software
Play · PV (in)visible
This is how it looks in PV
pv.softqs.com · PV (in)visible
Comercial
ComercialSales and campaigns

Comercial, who can I sell a home policy to this month?

It works out how likely each product is to sell to each client, and how likely each policy is to lapse, and keeps both up to date. It builds the quote, asks the client for the data missing to rate it, explains the product in your words, and can carry the job all the way to the sale. Campaigns are selected, rated and launched with nobody stepping in.

  • Likelihood of sale and of lapse, always current
  • Asks the client for the data missing to rate the quote
  • Campaigns picked, rated and launched on their own
Play · Comercial
This is how it looks in PV
pv.softqs.com · Comercial

They work as a team

It is not one agent. It is a staff that hands work to each other.

This is what separates it from an AI chatbot. Each agent knows who to alert when its part is done, so the file moves along on its own, hand to hand, until a person is genuinely needed. An ordinary Tuesday at your brokerage:

  1. 03:40
    Gestor
    Gestor

    Downloads the Mapfre book. Spots that 14 premiums are up more than 15 % on last year.

  2. 07:15
    Comercial
    Comercial

    Picks up those 14, cross-checks which ones were returned last year and ranks the list by premium at risk.

  3. 08:00
    Conversa
    Conversa

    Writes to the client before the charge lands, explains the increase and offers to review the policy.

  4. 09:30
    Supervisor
    Supervisor

    Leaves you the summary when you log in: how much was at risk, how much was saved and which four cases need a call from you.

Nobody had to remember to check the Mapfre book. And by half past nine you know exactly who to call.

You are in charge

Every agent works to your instructions. And you can stop it whenever you like.

This is what brokers ask about most, and the part we are clearest on. An agent never decides on its own anything you have not let it decide.

  • Optional

    Each process is switched on one at a time. Start with two and leave the rest alone.

  • Configurable

    You set the rules in your own words: never let liability cover drop below 300,000 €, and it watches for you.

  • Can be paused

    Change a process or stop it at any moment. Without calling anyone.

  • Fully traceable

    Everything it does is logged on the right record. You always know what happened and who did it.

Why now

Artificial intelligence is no longer a feature. It is the engine.

Today’s models understand documents and processes, not just isolated words. Insurers born with AI are already trading and squeezing cost and time out of the business. What will separate one brokerage from another is whether its software thinks or merely stores data.

  • The technology is ready

    Current models read a policy, understand the small print and carry out actions. And they get better every month.

  • Your competitors already work this way

    Lemonade multiplied its book with an AI-driven digital model. Corgi has raised 108 million dollars for an insurer automated end to end.

  • Your software already carries the engine

    Eight years putting AI inside the broker’s system. There is nothing to add: it only has to be switched on.

Why they get it right

They know your brokerage. Not brokerages in general.

A loose language model does not know what a return premium is, or which insurer pays you in 60 days. Grupo QS agents work on your database and on 40 years of insurance business rules built into the system.

  • Your data, your server

    The book never leaves your installation. Agents query with permissions, leave an audit trail of every action and never send personal data outside.

  • The language of insurance

    Premium, return premium, endorsement, retention, EIAC, regulator filings. They understand the trade because the system has been speaking it for four decades.

  • Your rules

    You decide what each agent does alone, what it checks with you and who it alerts. Keep them on as short or as long a leash as you like.

  • They learn from your book

    The more they work on your data, the better they get with your insurers, your lines and your way of working.

Getting started

From install to first result, in one morning.

We migrate your book, connect your insurers and the agents start working on your data. No months-long project and no consultancy.

  1. 1

    We bring your book across

    Clients, policies, premiums and claims from your current system, history included. We have been migrating data for 40 years: yours will not be the first.

  2. 2

    We connect your insurers

    We register your credentials with each carrier and that very night the EIAC files start coming down.

  3. 3

    We teach the agents how you work

    Your lines, your insurers, the way you name things and what each agent may do unsupervised. This is the part that makes the difference.

  4. 4

    They work, you sell

    The agents take the repetitive work and call you only when a person is needed. Your team keeps the work that earns money.

2026 roadmap

From copilot to full automation. In stages, and measurable.

These are the real dates. What is already running and what arrives this year.

  1. Q1 2026

    Five agents live

    Conversa, Supervisor, Gestor, Comercial and Web, working in real brokerages.

  2. Q2 2026

    Roadshow in more than 20 cities

    We show the agents across Spain, with real broker cases and figures.

  3. Q3 2026

    Claims agent

    Starting with motor, then home, then the rest.

  4. End Q3 2026

    Phone system with voice

    Everything we already do by text, we take to the voice.

The system underneath

A complete CRM for brokerages, agencies and MGAs.

The agents shine because there is a serious management system beneath them. PV runs in the cloud, from any browser, with no servers in your office and nothing to install.

  • Clients and policies

    A single record with relationships, risks, covers, documents and the client’s full history.

  • Premiums and collections

    Renewals, new business, insurer and broker settlements, SEPA direct debits and returns.

  • Claims

    Registration, follow-up, notes and documents with the insurer without leaving the system.

  • Tasks and calendar

    Shared task manager, threads per file and automatic alerts to the team.

  • Dashboards

    Over 40 dashboards for new business, book, premiums, claims and retention.

  • Campaigns

    Email, SMS and WhatsApp to segments of your book, with open tracking.

  • Client portal and app

    Your clients see policies and premiums, download documents and report claims from an app with your brand.

  • Forms and e-signature

    Public forms in your design that feed data into the record and generate endorsements.

  • Multi-company

    For associations and groups: each office sees its own and the administrator sees everything.

PV Taris · Multi-carrier rating

Quote with 28 insurers in four clicks.

Motor, motorcycle, van, home, condominium, life, funeral, assistance and legal protection. The quote starts with the client’s data already loaded, is compared in one table and is bound with the insurer from the rating engine itself.

  • Bind directly with the insurer from the comparison
  • The quote is saved in PV with its sales follow-up
  • New products and insurers without touching your settings
See every product by insurer

28 insurers in the rating engine

  • Allianz
  • Reale
  • Pelayo
  • AXA
  • Zurich
  • DAS
  • Caser
  • Generali
  • Liberty
  • ARAG
  • Occident (Catalana Occidente)
  • Plus Ultra
  • Mapfre
  • Previsión Mallorquina
  • Lagun Aro
  • Prebal
  • Mutuavenir
  • Calife
  • Mutua de Conductores
  • RACE Unacsa
  • Mutua Madrileña
  • Internauto
  • Ocaso
  • Helvetia
  • Iris Global
  • Amic
  • Mussap
  • Nationale Suisse

QSIntegración · Connectivity

Connected with the insurers. Overnight, while you sleep.

Every night we download your insurers’ policies, premiums and claims in EIAC format and file them into your book. In the morning the information is there: no files to upload and no insurer portals to log in to.

  • Scheduled downloads

    New business, movements, renewals and claims from more than 20 insurers via EIAC.

  • One-click lookups

    Premium status, policy covers or claim progress straight from the record.

  • Operations at the insurer

    PDF duplicates, bank account changes, claim registration, notes and retention.

Connectivity status by insurer
Excerpt. The full matrix covers policies, premiums, claims, scheduled downloads and operations.
  • Live
  • In development
  • Final testing
  • Not available
FuncionalidadAllianzRealePelayoAXAZurichDASCaserAegonHelvetiaGeneraliLibertyMapfre
Policy lookupLiveLiveLiveLiveNot availableLiveLiveLiveLiveNot availableNot availableLive
Policy downloadLiveLiveLiveLiveLiveLiveLiveLiveNot availableNot availableNot availableLive
Premium lookupLiveLiveLiveLiveNot availableLiveLiveLiveLiveLiveNot availableLive
Premium downloadLiveLiveLiveLiveLiveLiveLiveLiveNot availableNot availableLiveLive
Claim lookupLiveLiveLiveLiveLiveLiveLiveLiveLiveNot availableNot availableLive
Claim registrationLiveLiveNot availableLiveNot availableNot availableLiveNot availableNot availableLiveLiveLive
See the full connectivity matrix

Who it is for

Built for insurance distribution. Only for insurance distribution.

  • Brokerages

    From the one-person office to the brokerage with dozens of account managers and several branches.

  • Agencies

    Tied and exclusive agents who want the same power without the complexity.

  • MGAs

    Own products, binding and bordereaux with insurers, all integrated.

  • Associations

    Agreements with broker associations across Spain for more than 15 years.

Grupo QS

Five companies. One technology for insurance distribution.

What began as Soft QS is today Grupo QS: five companies brought together, covering development, carrier connectivity, artificial intelligence and service to the broker. A single point of contact for everything a brokerage needs, backed by more installations than any other technology provider in the Spanish market.

  • One supplier

    Administration, rating, connectivity, client portal and artificial intelligence under one roof. Nobody passes the buck.

  • Our own team

    We build the software ourselves. When you ask for a change you talk to the person who will write it, not to a middleman.

  • Nationwide

    Installations in every province and agreements with broker associations across Spain.

8 years of AI

We have spent eight years putting artificial intelligence inside the broker’s software.

We started in 2018 with classic machine learning, over tables and data sets. In 2020 came language processing. Between 2023 and 2025 we rebuilt our systems three times, because the technology kept shifting underneath. Today the models genuinely understand natural language, read the small print and carry out actions. That is why our agents are already working and are not a demo.

  1. 2018First machine learning models
  2. 2020Natural language processing
  3. 2023-25We rebuilt our systems three times
  4. 2026The agent suite, at work

Frequently asked questions

What people ask us before taking the step.

What is an AI agent inside an insurance management system?

It is a helper with one specific trade that works inside your system, not in a separate window. It queries your book with permissions, carries out everyday tasks (searching, writing, quoting, registering a claim, preparing a collection run) and calls you when a person is needed. Unlike a generic chatbot, it knows insurance vocabulary and your real data.

Does my data leave my installation or train models?

No. The agents query your database with the same permissions as a user, leave an audit trail of every action and never send your clients’ personal data outside your environment. You decide which agent reaches which information.

Can I migrate from the system I use today?

Yes. We have spent 40 years migrating from practically every management system in the sector, including our own older one. We bring clients, policies, premiums, claims and history.

Which insurers are you connected to?

More than 30 carriers: Allianz, AXA, Mapfre, Reale, Zurich, Generali, Pelayo, Caser, Occident, Plus Ultra, Liberty, Helvetia, DAS, ARAG, Aegon and many more. The full matrix, with the status of each function per insurer, is in the connectivity section.

Do I need to install anything or run a server in the office?

No. PV runs in the cloud from any browser and from a phone. There are no servers to maintain and no updates to install.

Is it for a small brokerage or only for large ones?

For both. We have everything from one-person practices to brokerages with dozens of users across several branches. The agents are precisely what lets a small office give the service of a big one.

Can it be funded through Kit Digital?

Yes. Grupo QS is an accredited digitalisation agent and we handle the application and the paperwork.See our Kit Digital solutions

Contact

Tell us what you need.

We answer the same working day. If you prefer the phone, call and you get a person.

Email address
soporte@softqs.com
Where we are
Plaza Azteca, local 4
50012 Zaragoza
Opening hours
Monday to Thursday 8:00-14:00 and 15:30-18:00 · Friday 8:00-14:00 (CET)

The offer

We switch the agents on in your brokerage for 30 days.

Without changing how you work and with no commitment. You turn them on, watch what they do to your own book, and decide.

soporte@softqs.com